Terms & Conditions

Welcome to SouthLane, operated by Purnima Enterprises. By accessing or purchasing from our online store, you agree to the terms below.

1. Use of our website

You agree to use this website only for lawful purposes and not to misuse, disrupt, or attempt to gain unauthorized access to the website or its services.

2. Products and information

We make reasonable efforts to keep product descriptions, images, specifications, availability, and prices accurate. Product appearance may vary slightly due to lighting, screens, or manufacturing differences.

3. Prices and orders

All prices are displayed in Indian Rupees (INR), unless otherwise stated. An order is subject to product availability and acceptance by SouthLane. We may cancel an order where there is an obvious pricing or product-information error or a stock issue. If payment has already been received for a cancelled order, the applicable amount will be refunded.

4. Payments

Payments are processed through the payment methods available at checkout. You agree to provide accurate billing, shipping, and contact information.

5. Shipping and delivery

Orders are shipped to serviceable locations according to the shipping options shown at checkout. Delivery times are estimates and may be affected by courier delays, weather, holidays, remote-area serviceability, or circumstances outside our reasonable control.

6. Returns, refunds and cancellations

Returns, refunds, and cancellations are governed by the applicable policies published on our store. For assistance, contact support@southlanestore.com.

7. Damaged or incorrect items

If you receive a damaged, defective, or incorrect item, contact us promptly with your order number and relevant photographs so we can review the issue and provide the applicable resolution.

8. Intellectual property

Unless otherwise stated, the SouthLane name, branding, website content, product text, graphics, and other materials on this website belong to or are used by Purnima Enterprises and may not be copied or used without permission.

9. Limitation of liability

To the extent permitted by applicable law, SouthLane and Purnima Enterprises will not be responsible for losses arising from events outside our reasonable control or from misuse of products or the website.